Anti-Money Laundering (AML) Policy
Last Updated: May 20, 2025
At SimplyGame.Online (https://simplygame.online/), we prioritize transparency, security, and compliance with global anti-money laundering (AML) regulations. This policy outlines our commitment to preventing financial crimes, including money laundering and terrorist financing, related to the sale of digital products, gaming codes, software keys, and gift cards.
1. Our Commitment to AML Compliance
As a trusted provider of affordable digital products, we adhere to strict AML standards to:
- Detect and prevent suspicious financial activities.
- Protect customers from fraud and financial crime risks.
- Comply with applicable laws and regulations.
2. Customer Due Diligence (CDD)
To ensure secure transactions, we verify customer identities and monitor activity through:
- Identity Verification: Collecting valid government-issued ID for high-value purchases.
- Transaction Monitoring: Flagging unusual patterns (e.g., bulk purchases of Steam wallet codes or Xbox Live Gold deals).
- Payment Source Checks: Ensuring funds originate from legitimate sources (e.g., credit cards, PayPal).
3. Suspicious Activity Reporting
We report any transactions that may involve:
- Unusual Purchase Volumes: For example, repeated large orders of Fortnite V-Bucks or PlayStation Plus discounts.
- Mismatched Information: Discrepancies between billing details and user accounts.
- Anonymous Payments: Use of untraceable payment methods.
All reports are submitted to relevant authorities as required by law.
4. Risk Assessment & Training
- Risk-Based Approach: We categorize risks based on product type (e.g., software keys vs. Nintendo eShop cards) and transaction size.
- Employee Training: Staff undergo annual AML training to recognize red flags and enforce compliance.
5. Record Keeping
We retain transaction records for 5 years, including:
- Customer identification details.
- Purchase history (e.g., Minecraft codes, Adobe software keys).
- Payment method and IP addresses.
6. Prohibited Activities
We strictly prohibit:
- Use of our platform for money laundering, fraud, or terrorist financing.
- Transactions involving stolen payment methods.
- Purchases by sanctioned individuals/entities.
Violations result in account termination and legal action.
7. Third-Party Compliance
We partner with PCI-compliant payment gateways (e.g., PayPal, Stripe) to ensure secure processing of all transactions.
Contact Us
For AML-related inquiries or to report suspicious activity:
Email: team.support@simplygame.online
Subject Line: “AML Inquiry – [Your Name/Organization]”